Privacy Policy

This Privacy Policy provides information on how Baytelm Ltd. (“Baytelm,” “we,” “our,” or “us”) collects, uses, protects, and processes personal information when you visit “our Websites”, including https://www.baytelm.com/, https://www.saburati.com/, or use our related software, online or mobile applications, and social media accounts provided on or in connection with our Websites (collectively, our “Services”). By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

How we use your information depends on our relationship with you. We primarily provide our Services to providers of educational services, such as schools, school districts, teachers, and authorized school users and administrators (collectively, “Schools”).

Information We Collect

We collect information about you through a variety of ways. Such as:

• You create an account for or use our Services
• When the School create an account for you in our Websites
• You import information from third-party websites and sources, such as social media sites
• When the School transfer information from student information systems, or other institutional systems, into our Websites
• Interact with us:

1. Make a purchase
2. Send us messages
3. Subscribe to our newsletters
4. Participate in a survey
5. Request assistance from our help desk
6. Provide us with feedback on our Services

We collect the following information you provide in connection with our Services:

• We collect information such as full name and email address when a user creates an account for our Services; sign up for our mailing list; complete a user profile; or otherwise communicate or interact with us.
• We collect information from Schools, such as school name, district, teacher or authorized administrator title, organizational units associated with the School, course information and topics, grade levels taught, course work and assignments, course sections, student rosters and students’ records including personal information about the School’s students such as name, email address, age, ethnicity, gender, school name, courses and topics of study, assignments and content (e.g., homework), grades, and class attendance. The School may also provide the name and contact information about the students’ parents or legal guardians.
• When you contact us directly (e.g., by email, phone, mail or by completing an online form or participating in online chat), we may record your comments and opinions. We may also record comments and opinions you express when responding to surveys.
• Information, including personal information, from and about your device, such as: IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, geographical location data, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information.

Use of Information

We use your information for purposes described in this Privacy Policy or as disclosed to you on our Services, such as:

• Identify you as a user
• Respond to your customer service requests
• Personalize and improve your experience
• Send you communications about new features, updates, products and special offers.
• Understand our visitors and users and tailor our Services accordingly
• Provide requested information on our products and services
• Provide, operate, maintain, and improve our Services
• Sharing data with other data processors for integration purposes
• Provide customer support

Disclosure of Information

We may share information, and permit you to share information as described below.

• We may share your information, including personal information, with companies under common ownership or control of Baytelm, including affiliates and subsidiaries, to help provide our Services.
• We may share your personal information with authorized third-party service providers who perform functions or services on our behalf and under our instructions to make our services available to you. This may include vendors and providers who engage in marketing or advertising activities or provide mailing or email services, tax and accounting services, auditing and compliance, fraud prevention, infrastructure provisioning, analytics services, IT services, product fulfillment, and web hosting.
• We do not permit our third-party service providers to use personal information we share with them for their own advertising or marketing purposes, or for any other purpose other than in connection with the services they provide to Baytelm. Additionally, we do not sell or rent your personal information to third parties.
• We may disclose personal information to third parties as required by law in the following scenarios:

1. Comply with legal or regulatory processes
2. Detect, suppress, or prevent fraud
3. Protect the rights and property of Baytelm
4. Respond to claims that any content violates the rights of third parties
5. Protect the safety of Baytelm, its employees, its users, its clients, and the public

• We may share your personal information with the school which is linked to your use of our Services. Where permitted, we may also share your information with relevant parties associated with the School, such as educators, fellow students, parents of students using our Services or users who are authorized to use our Services on behalf of the School.

Aggregated Information

We may generate, use and disclose de-identified information (information from which all personally identifiable information has been removed or obscured so that the remaining information does not reasonably identify an individual and there is no reasonable basis to believe that the information can be used to identify an individual.) for any purpose without limitations. Purposes may include:

• Adaptive learning purposes or customized student learning purposes, to recommend content or services relating to the School purposes or other educational or employment purposes, as well as for development, research and improvement of our Services including through the development and improvement of our models and algorithms.
• Development and improvement of other educational sites, services and applications or technologies more generally to the extent permitted under applicable law.
• Display aggregate summaries of de-identified information publicly or to our customers. Such as displaying analytics or reports at the district, school, grade-level and/or on the basis of specific demographic or educational groups as long as it does not contain individual-level information and cannot reasonably be used to identify any individual student or School, even if such information is combined with data or information maintained by the School or third-party data sources.

Your Control over Information

You have several ways to control your information including:

• You may update your account information and may change some of your account controls and data sharing preferences by visiting your “Account Settings” page or by emailing us at support@baytelm.com
• You may disconnect your account from a third party site at any time by visiting the “Account Settings” page to remove authenticated sites and services.
• You can stop receiving promotional email communications from Baytelm by clicking on the “unsubscribe link” provided in such communications.
• If you have any questions about modifying your information, or if you want to remove your name or comments from our Service or publicly displayed content, you can contact us directly at support@baytelm.com. We may not be able to modify your information in all circumstances.

‍

Data Retention Clause

Personal information no longer held under contractual terms shall be disposed of accordingly within a reasonable time frame or as the law demands. Pursuant to the cancellation of any contractual agreement, you will lose access to the data we have collected and stored from your use of our Services.

Your personal data will be stored and processed in accordance with the PDPL (Personal Data Protection Law). As such, your personal data will only be kept as long as it serves a necessary purpose, such as, but not limited to, taxes and audit compliance. All data held by the company will have the required safeguards to keep your information safe and secure. 

As a user, you have the right to: 

• Know pertinent details about how we use your personal data and for what purposes.
• Request correction of any inaccurate, incomplete, or obsolete information.
• Request destruction of collected data that no longer serves a necessary purpose.
• Request your personal data in a clear and legible format when possible.

Any data that the company retains in its possession will be depersonalized to preserve anonymity.

Children’s Privacy

Our Websites and online services are not directed to nor do we intend to collect or solicit personal information from children under the age of 13. Baytelm collects and uses student information at the direction of and under the control of a School. Therefore, we rely on our Schools to provide appropriate notice to parents of the School’s use of Baytelm Services, and for the Schools to provide consent, if necessary, and authorization for Baytelm to collect student information as permitted under applicable laws.

If you are under the age of 13, please do not use our Websites or Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us at support@Baytelm.com to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 13, we will promptly delete that personal information.

Third Party Websites

Our Websites may contain links to third-party websites or services that allow you to go to another website when you click on such a link. Your information, including personal information, may be collected by those separate entities. We have no control over, do not review, and cannot be responsible for these outside websites or their content.

Contact Us

If you have any questions or requests in connection with this Privacy Policy, please send an email to support@baytelm.com. We may update this Privacy Policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. If such changes are material, a notice of the changes will be posted along with the revised Privacy Policy. We encourage you to visit this page from time to time for the latest on our privacy practices.